Best Western Cleveland Inn & Suites

Jody and Alyssa were so nice and helpful. The rooms were very clean and the breakfast was great! I would highly recommend this place! We will be back again, thank you girls for everything

Stayed 3 nights, and found the staff very helpful and friendly. Breakfast was fine (what you'd expect), and the room was clean and comfortable

Positive: The staff was great and the breakfast was pretty good. Negative: The overall condition of this hotel is not even close to what an 8+ hotel should be = it's an okay/aver 6.. Briefly, it's pretty tired & worn in many areas, along with pretty shoddy/cheap repairs. It's also the hotel of choice for countless contractors.

Good choice IF you’re in a pinch, don’t go if you can help it. Room 325: Horrendous water pressure (especially for top floor). Bugs (found at least 25 through my one night stay). Broken outlets (1/3 of the outlets didn’t work). Broken tiles. No ceiling lights. Pool ain’t bad but nothing to write home about. No spare bedding. AC barely worked. Oh yeah a joint wrapper behind toilet So I stayed one night and immediately upon entering the room I realized two things: “damn there’s no ceiling lights” and “why is there bugs in a 4 star hotel?” Then I tried charging my phone and I had to plug it in where the TV was because that’s one of the 3 working outlets here. Went to the bathroom to shower and two of the tiles aren’t secured. At least there’s clean towels apart from the one left on the flo

This is not a luxury hotel, it is fairly new and the place was clean and neat. The staff were exceptionally accommodating and helpful. It's a bit difficult to get to. The free breakfast was good. The only issue we had was that the refrigerator didn't work with was an issue as we needed to keep my wife's insulin cooled. But the staff helped by offering the use of the kitchen unit.