Best Western Capital Beltway Washington DC

The front desk people were fantastic! All else was an incredible disappointment. I was first given a room on a floor where there were mattresses leaning against the walls in the hallways. Next room had furniture in halls and metal bars in front of my door. Exhausted, I stayed in that room and slept, until 10:22, when i was awakened by pounding and a drill I called the front desk, they said the work on that floor was finished. So, not only was the hotel a problem, the location did not reflect the picture that was presented in add on Priceline. I requested a refund due to the noise, furniture, and mattresses in the halls, The manager refused to refund me any of the 4 nights I paid for. I left this hotel and went to another one, which had none of the issues this hotel had. Paid twice

This hotel was comfortable but the location wasn’t that great. It did serve the purpose I was looking for though. Breakfast was a little pricey.

This place is very economical, the staff is very helpful and friendly, and the rooms are pretty nice. They take the time to try to make it nice although one could find a few faults, overall it is a nice establishment. The general area near the hotel is not that attractive but once in the lobby, the hotel is nice. We did not have the breakfast that you have to pay for but I did peek in and it seemed like a pretty good spread for $10. I would definitely recommend this instead of the nearby Woodbridge suites

Apparently you have to be friends with the girl at the front desk to receive pleasantness and not be charged an early check in fee. I will never stay here again! Got here at 2 and was told I had to pay 35 to check in early. she didn’t convey this to the other women who came in after me. I refuse to pay $35 to check in early at a Best Western!! This is definitely not luxury and they’re sure not packed or busy!!!

Stay Dates: October 10–13, 2025 Confirmation #: 271476354 I’ve stayed at over 20 Best Western hotels, and this was by far the most disappointing experience. The room was in poor repair — the refrigerator didn’t work all weekend even though I reported it every day and was told nothing could be done. The bed had a deep dip, the rollaway bed was rusty, and there weren’t enough towels for the number of guests in the room. The vending machine didn’t return change when paying with cash, and the hotel seemed very understaffed for a busy holiday weekend when it was supposedly sold out. The only positive was the location, which was convenient. Unfortunately, the rest of the stay fell far below the usual Best Western standard. I hope management takes this feedback seriously and addresses these is