Berkshire Travel Lodge

When I talked to the manager he seemed very nice and he had stayed up late to let us in, which gave me high hopes on the room. But when entering the room I immediately saw dust and hairballs on the tops of the beds, the room itself seemed as if it hadn’t been cleaned in ages. I didn’t feel comfortable walking around without shoes on, and I even found bird poop on my pillow and under my bed. Later on I was shocked to find a barely alive bird inside the room, it seemed as if it had been there for at least a week or two. We had to find a way to bring the sickly bird outside which later we found dead. Overall this was a good shelter from the storm but not a place I would pick for my honeymoon.

If I could give zero stars, I would. After a grueling 12-hour drive through rain and darkness, we arrived at this so-called “Travel Lodge” hoping for a warm, clean place to rest. What we walked into was a nightmare. The room was filthy. Dirty, used towels were still hanging in the bathroom like the last guest had just left. The bed had spiders and bugs crawling on the sheets — absolutely unacceptable and beyond disgusting. The whole place smelled musty and unclean, and it was clear no one had bothered to properly clean it in who knows how long. To make matters worse, the front desk attendant was clearly drunk — slurring words, stumbling around, and incredibly rude when we voiced our concerns. We asked for a refund even a partial one, and were flat-out refused. No apology, no solution, ju

Positive: Quiet relaxing Negative: ""

I didn't have any of the horror stories other folks write about, but the place is certainly below average. The mechanism for opening the windows was broken. The wifi failed more than it connected, even with their extender. The TV gets only 7 or 8 channels. What they provide in the morning cannot reasonably called breakfast, it's equivalent to what other places put out as 24-7 snacks and coffee. Air conditioner worked, but was noisy. Yes, it's overpriced, but you're paying for proximity to Tanglewood on a concert night.

NO WATER! My husband and I checked in at the Berkshire Travel Lodge on July 5, 2025 at around 7:00 PM. It’s an old roadside motel, more run down than the pictures, we only got 4 channels of cable TV, no ice available on site but it was ok for our 1 night stay. When we woke up on July 6, we had NO WATER. We were unable to take showers, brush our teeth, or use the toilet. There was no one in the office, so I called the phone number posted and spoke with the manager who said he’d be off site all day but he’d make some calls and call me back. That was the last I heard from him; I’ve not gotten any reply via email, no one answers the phone, and there’s no way to leave a message to request a refund since our room did not meet minimum standards due to the lack of water.