Americas Best Value Inn & Suites Groves Port Arthur

Full of Roaches, not a kitchenette. Air is shit no pots no pans nothing. Best advice stay away also $442.00 aweek

The room we were put in had roaches everywhere. There was several things that obviously needed repair but instead were just covered up or made to look fixed. Even the door wouldnt close and latch correctly unless slammed

I got into town earlier than expected, so I had to rent a room at regular rate because they wouldn't allow me to check into the room I reserved. Okay, the room I got looked clean from the door, but upon entering and further inspection, it was a rushed, clean job. So, I took pictures and called the office once the manager was on duty. He proceeded to tell me that the room was checked clean, and I had to let him know that just because the housekeeper checked it clean doesn't mean it was cleaned. I asked for a discount of $10 because I went ahead and cleaned the room and that I would just use this room for the duration of my stay. The room I reserved was to have a kitchen, and this room did not. So needless to say, no financial accommodations were offered. Had someone try to break into my tru

Worst hotel ever, dont stay there is gross and nasty since you enter the lobby to going to your room if you can call that a room

Positive: Location and parking Negative: Very poorly repared on everything in the hotel. Very low quality. It says 2 star hotel but I'd say 1 star. The cleaning staff was excellent the front desk staff was 4 out of 10 if I was rating.