AC Hotel Naples 5th Avenue

Very nice experience on every aspect. The staff is very helpful and even the hotel is well located, the shuttle works just great. Amazing breakfast and amenities.

According to the booking confirmation, breakfast was included in the agreed room rate. The booking terms of “Check24” explicitly state that no additional charges may be applied, except for extra services, local taxes, or mandatory fees disclosed at the time of booking. The service charge applied to the included breakfast was neither disclosed during booking nor transparently communicated prior to consumption. A reference to such a charge on an internal breakfast voucher does not amend the contractual terms of the booking. Therefore it was requested 1. A copy of the detailed invoice, and 2. An immediate refund of the incorrectly charged service fee. It is not about the amount of money, its about the illegal way. AC Marriott Naples did not issue (send) an invoice and did not refund illegal

Our stay at this AC Hotel was nothing short of perfect. The hotel itself is gorgeous, spotless and the location is prime. The front desk and the cleaning staff were amazing. We enjoyed using the gym and pool amenities daily during our 1-week stay. And we loved that they had golf cart service down to the beach. We visit Naples yearly and are making this our new spot!

Lovely hotel conveniently located near 5th Ave in Naples! Our king room with a sofa was not large, but was very clean and nicely appointed! The rooftop bar and pool area is really quite nice and a great place to grab a drink or relax in the sun! |The staff has been incredibly welcoming and thoughtful. We live local and will definitely stay here again for a quick get away within walking distance of downtown!

I am currently staying at AC Hotel by Marriott Naples 5th Avenue in Naples, Florida from March 6–8 while celebrating my birthday, and unfortunately our first night was not the experience we expected from a Marriott property. When we removed the bed cover at night, we discovered a disposable dog waste bag inside the bed. The bag was clean, but it clearly should never be inside the bedding of a freshly prepared hotel room. Additionally, the bedsheets had visible hair on them, which made it appear that the bed had not been properly changed between guests. I immediately contacted the front desk, and housekeeping came to change the sheets. When the staff member arrived, I showed them both the bag and the hair on the sheets so they could see the issue directly. The sheets were replaced, and the