Washington Burgess Inn
West Point, VA · Motel
- Address
- Washington Burgess Inn, 18940 Motel Dr, West Point, VA 23181
- Phone
- (804) 843-2100
- Website
- www.washingtonburgessinn.com
Washington Burgess Inn is a hotel located in West Point, VA. It is one of 1 hotels listed in West Point. Its 3.3-star rating matches the West Point city average of 3.3 stars. Based on combined rating and review volume, it currently ranks first among hotels in West Point. There are 10 photos associated with this location.
Customer Reviews
The room wasnt too bad once I cleaned it but the staff were rude. Tried to accuse me of smoking in my room which I absolutely did not. Called me a liar and when they realized I wasnt dumb and just going to roll over and pay the extra $150 they changed their energy. Doesnt make sense if I smoke to get a non smoking room and smoke in it to pay extra money...make it make sense smh
Absolutely terrible experience at this hotel. From the moment we arrived, we were not greeted with a friendly attitude—instead, the staff was incredibly rude and unhelpful. The hallways were filthy, and to make matters worse, we encountered multiple bugs and even roaches in our room. Our sheets were dirty and infested with bedbugs, and the towels in the bathroom were clearly used before us and smelled sour. The overall cleanliness and maintenance of this hotel is unacceptable, and the customer service was just as bad. I would never recommend this place to anyone.
Terrible place to stay rooms don’t get clean the people behind the front counter have terrible attitudes and the bathrooms don’t get clean good luck getting towels
This place is average and worked for the night. Bathroom is very tight as a result the didn't clean behind the bathroom door very well. We only stayed 1 night.
Looks can be deceiving. To look at this place from the road it looks old and run down. Where there once was a pool it is now over grown grass. However, The rooms are very clean and comfortable. The lady that checked me in was polite. And the price for a king bed and a jacuzzi tub was under $100.00 for the night. I stayed the Saturday before Mother’s Day 2020 I want to update this review. Since this review I have stayed there multiple times and it has really gone downhill in a year and a half the staff is rude speaks very little English I want to keep your deposit because you use their towels and they get dirty when you take a shower
Services
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