Trailshead Lodge - Snowy Range

Kat and Logan, in the bar/restaurant were wonderful. The Farmhouse pizza was super yummy. The Fried Pickles.. a great starter. Kat made me a Crown Apple Whiskey Sour, so refreshing. Jenn the Lodge manager was super friendly, efficient, down to earth. The Lodge is Off the beaten path and definitely worth a stop or stay.

Definitely don’t recommend the Albany Lodge. My family has frequented here for many years now and it was quite the rude awakening when we all received emails about our atv & cabin rentals being canceled one evening before we leave to head up there. Our reservations have all been booked for well over 1-2 months. I think what’s the most upsetting is that the Albany lodge just posted about them not being closed and encouraging everyone to get rentals online. They’re not refunding deposits, they’re completely ghosting any point of contact, and a lot of us are out over 300s of dollars each. It is absolutely absurd & has left my entire family - 12 people - scrambling to figure something else out. It’s unfortunate that the lodge was having issues of some sort that they had to close their doors so

My 13-year old son and I stayed at the Albany lodge for a snowmobiling trip. We we checked in on Sunday, March 23rd and were scheduled to checkout on Friday, March 28th. We were basically the only folks left at the lodge. It was like a ghost town due to it being so late in the season. The weather was warm and the snow was melting rapidly. On Tuesday afternoon, March, 25th, we experienced a mechanical breakdown of one of our snowmobiles. I made the decision to rent a snowmobile from the Albany lodge rental department for the following day and then cut our trip short.||I went to the lodge first thing Wednesday morning to let them know that we would be checking out on Thursday morning instead of Friday morning. Kat (Katherine), assisted us with the reservation changes. I asked her if

It wasn't very nice of you to cancel our atv rental 2 nights before we stay with you. We have also stayed with you for 5 years now. Also not cool for not refunding our down payment. Also NOT very nice to post on Facebook on June 11 that the "rumors" of the lodge closing are not true when in fact they were.

Even if this place is temporarily closing, being sold, or shutting down indefinitely, the amount of damage done to their reputation and personal relationships cannot be undone. How you treat your guests while going through a tough time is still important and unfortunately the lodge has completely fumbled it.