The View

The airport manager should be ashamed of this airport. I have travelled all over the world and seen nothing like this. Endless endless queues and the only solution was then to join three queues together which caused total chaos. I had heard all this before and thought I’d rather queue and be secure than go quick and not be screened properly. Well I thought the screening was very lax although it was good to see a sniffer dog. I thought the TSA staff were quite happy having their own conversation and passengers were a distraction. On arrival it took 4 hours to get from landing to our hotel ( granted traffic was awful) but the immigration queue was the stuff of nightmares. However once through this we had been so long that the TSA had removed our baggage off the belt so no waiting there. The

Friendly employees, convenient to airport with shuttle. Very pet friendly! Mattress was saggy but comfortable enough. Cleanliness was good all around. Shower handle leaked very hot water, almost burned myself turning it off! Wifi was free with no passcodes.

I paid almost $180 for one night at this place. It had a leaking shower which made the bathroom floors wet and slippery. Even though I didn't have any special needs, I noticed that the wheelchair accessible elevator was not working. The room was crammed with furniture and had a very narrow passage to enter the sitting area where the sofa was placed. There is no place to eat around the hotel within walking distance except a Chinese takeout. There was no bell service and this made it extra difficult as I was travelling with six large luggages. One thing good about the place was the friendly staff and the free airport shuttle.

Pretty good. Beds are comfortable. It's not that far from the subway. Neighborhood around it is decent. Very close to the Mini Marts if you're willing to walk a little. The Bus and Train Service is 24 Hours in New York

My wife just had surgery and was in need of handicap accessible room. The only entry for wheel chair is on the back side and the door was broken. My wife had brain surgery and needed the bed for herself while I slept on the pullout. The pullout was infested with bed bugs and chewed up my entire backside. I went down to the lobby about 0400 and talked to a very nice desk clerk, total opposite of the previous clerk. I had no sleep and was ill prepared to care for my wife. This is unacceptable and will not ever stay here again. I will discourage anyone else from staying here. UPDATE: I called the corporate office and they quickly tried to remedy the situation. The manager called me with 10 min. Unfortunately, due to the severity of the surgery and my wife being heavily medicated I didn't wan