The Sunset Hill House

A beautiful building, we enjoyed the sunrise out back. Room was okay we didn’t interact much with staff escort for greeting upon arrival and departure, no complaints there. The shared spaces seemed nice, we just briefly walked around the inside of the hotel the next morning. We were tired and got in late in the evening. When I got into the shower I realized there was hair and a hair tie left in there. Yuck!

The website misrepresents the rooms, the exterior and interior common areas. It appears to be suffering from neglect. The owner, Saxton Sharad lives out of state and the staff would not share his contact info. When we requested a refund, they said we should have let them know that night and they would have given us a better room. Why wouldn't they have given us a better room to begin with? The attached pictures clearly do not represent a nightly fee of $300 with breakfast not included. When we asked if breakfast would be served, the answer was "no". No suggestions offered. At 5:00 AM a piercing sound woke us up and we were forced to vacate the building, along with a handful of other folks as the place was quite empty. We stood outside in the dark, in pajamas while the fire department cam

Overpriced and the website misrepresents the rooms and the common areas. The outside vestibule carpet was in tatters. | We were woken up at 5:00 by a piercing sound that turned out to be a fire alarm and a handful of people stood outside in the dark in their pajamas. |Why would so little people be staying here in September?? Because it sucked. | There was no breakfast served and no apologies or suggestions for other places offered. |There was no blankets besides a cheap fleece throw on the bed. Carpet was threadbare, the room looked like a cell and was not much bigger than a cell. The windows overlooked a lower roof.

Positive: Amazingly clean with wonderful views Negative: No

This inn has really gone downhill. It is now owned by a large company who owns several other inch and they just don’t care. The cozy central spaces are all gone and they no longer have a dine in restaurant. The view is still good but the services are terrible.