The Normandy Inn

This was our first time at Normandy Inn. Fantastic location close to Carmel Beach, Scenic Rd and the shops on Ocean Ave.|Nice continental breakfast with trays to bring back to your room|The room we booked was a bit of a strange configuration, but we knew that ahead of time. Beds were very comfortable. The only issue we had was the carpet in the room. It was very old, threadbare and looked dirty. Vacuuming won’t help this rug; it needs to be pulled up and replaced.

Positive: Excellent location, room and service. Parking is limited, but it is not different in town Negative: ""

I had an absolutely wonderful stay at this property! From the moment I arrived, the staff was welcoming, friendly, and always ready to help with anything I needed. The room was spotless, spacious, and very comfortable, with every detail thoughtfully arranged. The location is perfect – safe, quiet, and within walking distance to great dining and shopping options. I also really appreciated how easy parking was. What truly stood out was the atmosphere – relaxing, elegant, and inviting. It felt like a perfect mix of comfort and style, and I left feeling completely refreshed. I would definitely come back again and highly recommend this place to anyone looking for a memorable stay.

We spent a night here. It’s a cute town. Room is super clean. There is breakfast included, but nothing special about it. There is a lady greeting you at breakfast room but I just don’t feel comfortable someone watching every move you do. In a nice way, she’s trying to help but not good idea for me. Beside that everything perfect 👍

I cannot recommend this hotel based on my recent experience. The management demonstrated unprofessional behavior when I requested a brief extension to complete a business call, despite being a guest for two consecutive nights. The manager, Cicile, became confrontational and threatened to cancel my second night’s reservation simply because I remained in the room until 11:20 AM—just twenty minutes past checkout. The situation escalated inappropriately when she threatened to call the police, which was both shocking and completely unwarranted. When I gathered my belongings and went to the front desk minutes later, she claimed I had slammed a door in her face, which is entirely false—I actually observed her walking away from my room. This level of hostility and unprofessionalism from hotel ma