The Lofton Hotel Minneapolis, Tapestry Collection by Hilton

I stayed at this hotel for 5 days and it was one of the best experience. Humble and welcoming staff. Amazing room service. Room were neat and clean. View was spectacular and location is in middle of Downtown. Also I forgot my earbuds in the room and left. I called the front desk and report about it. The service was so quick and easy that I received a email stating they found it and tgey shipped it to me and I received it in 3 business day. I loved staying at this hotel looking forward to visit again.

Wow- amazing hospitality and cleanliness. I would certainly recommend. Not only was the hotel room rate very reasonable, the room was really clean, spacious, well appointed and quiet! As I was checking out with two large bags, a gentleman in a suit offered to help me to my car in the parking garage. I later found out he was the managing director of the hotel. This amazing level of service starts at the top and trickles down, I was impressed.

What a great stay! I have been wanting to write this review for over a year (September 2024)! The staff were friendly, accommodating and went the extra mile. The check in /out and lobby staff were courteous and always helpful. Manager Jim Waldvogel went above and beyond, his staff displayed team work and all the employees, including housekeeping, restaurant, front desk, everyone epitomized customer service and made us feel at home. I believe Azia was the rock star at the front desk who was exceptional for us, but all were great. Wish I had everyone's names to share! The partnership with the health club we had access to, walking across the bridge, was outstanding, amongst the best we ever have seen! This opportunity sealed the deal for us to come back, and we will definitely return to vis

Positive: Location near venues and arts. The parking garage being attached to the hotel was an unexpected plus. Access to restaurants was amazing. Negative: Very easy to hear other guests outside in the hall. Other than that, no complaints.

An excellent experience from the luxurious rooms to the comfortable beds, the beautiful views and all the way to the attentive and well informed staff. I have to thank Romar, who was largely responsible for my perfect first impression. He is a hard-working, knowledgeable, fine, young man and Hilton should be good to him and make sure they keep him happy. Incidentally, apparently, he is happy. it shows in his attitude and he's been there 11 years. I will definitely stay here again and next time, I'll try the restaurant.