The Kingsley Bloomfield Hills - a DoubleTree by Hilton

What a hidden gem! My daughter & I stayed her in a whim. Soooo glad we did! From the moment we arrived, we were taking care of. Conner at the front desk was so helpful and so sweet. He made sure we were happy with our accommodations. Their pool & hot tub are salt water! For dinner we dined at the deli which was delicious! Michael was our server and he was a delight! Attentive and professional. He also made great dessert recommendations. You have to try the Oreo Chessecake! We will definitely be back for another staycation soon!

1st time to the area for quick over night stay to visit family. Nice hotel. Clean and friendly staff. Easy check in & out. Kinda disappointing they can't notify you when the pool/hot tub area is closed. We choose this place for this amenity. Could offer complementary points for something. Overall everything was good!

Spacious, clean rooms. Plenty of parking. Very helpful reception and other staff. Great deli on site for breakfast and other meals. Highly recommended

⸻ I was disappointed with my stay. I specifically chose this hotel because of the pool and even called ahead before booking. I was told it would be open later in the week, which worked for my trip. However, after I checked in, I was later told the pool wouldn’t be available until the following Wednesday after I would already be gone. That was very frustrating and felt misleading. I also didn’t enjoy the restaurant food, which was another letdown. On top of that, the rooms do not have microwaves, which was inconvenient and surprising for a hotel. Overall, the stay did not meet my expectations. The rooms are pretty so I will point that out. I also want to add the horrible communication with the front desk. I was told one thing during check-In and learned something totally different when I

Positive: Restaurant was convenient and good. Room was comfortable and staff was very courteous and accommodating. Negative: ""