The Best Inn & Suites

Stayed here while attending a training program in the city. The room provided a quiet environment to rest after long sessions. Housekeeping maintained a clean setup daily. Service quality remained steady.

Positive: "" Negative: Management should invest some $$ to replace old furniture, fix broken items, provide support to the staff to help them maintain it and keep it clean.

If you're looking for a cheap place to shower & sleep for a night or two, this works perfectly fine. Don't expect anything but the bare minimum - thin sheets, tiny towels, hard mattress, & only basic amenities. I live in the Dayton area & was in Chicago to attend a concert & just needed a place to sleep before driving home, but didnt want to pay a whole lot and this worked perfectly fine for me. I only interacted with one staff member, but he was friendly, if not a little awkward. No major cleanliness problems that I could sense, although the hallways had an odd smell, but you're not sleeping in the hallways, so who really cares? Breakfast was provided, I did not partake, but saw many others eating so I assume it wasn't awful.

I don't know where to start so we will start with the room. There is a mattress pad that is way too small on the bed. The sheet has a stain on it that looks like blood . The blanket is so thin I don't know how it's even called a blanket. It looks like something was spilled on the bed onto the floor. The paint job looks like it was done by a blind man. The window looks like it leaks and is coming apart. There are stains on the curtains. One of the lights is burnt out. The iron is missing and no cover on the board, not to mention it is filthy dirty. The towel rack is bent. We tried to use the microwave in the room and the plate that rotates is missing. You say hot breakfast I would not call it hot. The meat and eggs are cold, the warmer that they're in is not even on. The apple juice does n

My stay was very pleasant. The staff was attentive, the facilities were clean, the room was comfortable, and the atmosphere was quiet and relaxing. Great location and excellent value. I would definitely stay here again.