SureStay by Best Western Mount Pleasant Racine

It looks they have done some updates. The room was clean and spacious. The breakfast was great. Heidi at the front desk was extremely helpful.

Positive: The only pleasant part about my visit was the staff. Everything else was extremely disappointing and difficult to deal with. Negative: I was on the second floor and only sheer curtains were on the window and bright lights were on 24 hours a day. The television stations didn’t work like their cable was turned off and there was mold in the shower. The pool was closed.

Great Hotel, Stayed for about a month and really enjoyed the stay. Breakfast in the morning and very good variety. Waffles, cereals, bagels, fruits and more. Room was quite spacious and front desk service is very nice. The gym has a good solid variety of exercise equipment and laundry is on site but takes about 2.50 each 🪙. Very greatly place as the shopping center is 7-8 minutes away and a good 10 min drive to the highway and a bowling alley and food across. However pool is out of service but overall a great experience . 9/10 Will definetly stop by again.

NASTY! Please don’t waste your time coming here. I travel a lot for work so I’m always in hotels but this is at the top for one of the most DISGUSTING hotels I’ve been too. When you first walk in it looks clean and cozy.. haha that is not the case. The first room had stains all in the tub, back up with a loose pipe so water is always dropping as background noise and a half broken toilet. They switched me to another room… which was even WORSE than the first! Fan was literally hanging down in the bathroom. Worst of all they had BLACK MOLD on the walls, and by the soap which you squeeze. The smell in the room was ATROCIOUS. The worker didn’t even wanna step foot in once she saw it. I was moved once AGAIN. This room look clean and smelled nice. NOPE, I looked under the sheets of the bed and oh

New management is excellent. Stayed here for a conference and was impressed by the level of service and cleanliness. The breakfast was great too! If you're in the area, I recommend this hotel!