Sun Retreats Birchwood Acres

Overall a nice place to visit but a few things to mention. I want to say the staff we interacted with were all very helpful and friendly. Pros: *RV sites are spacious and full hookup *Concrete patio is so nice. No tracking stone and sand inside. *Large Pool *On site food *Arcade *Well stocked store *Golf cart rentals *Rental cabins in the newer part of the campground look fantastic *Kids splash pad area looked like a lot of fun Cons *Hot tub spa was gross. Soapy, oily, cloudy. Been to many very busy campgrounds with crystal clear spas. Wouldn't go in this. *Across the street from the office is the arcade and food counter. There is a deck with tables outdoor overlooking the pond but the tables are very dirty. A nice power wash would do wonders. *Some buildings, railings, outdoor areas

We stayed with our travel trailer for 2 nights mostly to mostly take advantage of the water zone which my kids loved. The campground is well maintained, peaceful, and well taken care of.

We arrived on Tuesday. From Tuesday to Thursday this place was wonderful. Enjoyed every moment. However all good things aren’t what they seem. Friday came and the place turned into a miniature New York City. Approx 80 miles from the City and it seems on Friday this is where everyone from NYC comes. RV spot next to us rented to tenters and loud music and partying till the wee hours of the morning, totally lawless. The tenters next door saranated us with karaoke in Spanish until almost 1AM. Maybe 2 hours sleep ALL night. Turned into a miniature Times Square. As I’m sitting here on our last evening, trying to enjoy a nice campfire with my family, 20 yards from us in the RV tent rented space, they’re enjoying some wonderful, loud Spanish music. Zero regard to anyone around them. All in all we

My family and I had such an amazing experience here. We continue to discuss plans on coming back. Our cabin was spotless and everything was included as listed on their site. The staff was friendly and attentive. My kids enjoyed every event scheduled and they all stared in a timely manner. We’re excited to visit again in the future.

Review of Our Recent Stay Our stay was enjoyable overall, with a calm and quiet atmosphere perfect for family time. We especially appreciated how spacious the RV site was and the variety of activities available. One standout was Olivia from the front desk—her customer service was exceptional and made us feel truly welcomed. --- Highlights - Peaceful, family-friendly camping environment - Spacious RV site with room for our trailer and gear - Engaging activities suitable for all ages - Olivia’s attentive and professional assistance --- Areas for Improvement - Staff Training and Attitude - Most team members seemed unfamiliar with basic hospitality protocols and often appeared distracted. - Pool-area personnel need clear roles, whether as attendants or certified lifeguards; phone use du