Sullivan Trail Inn & Suites

Booked 2 rooms via the telephone reservation service... specified both non-smoking and requested that they were next to each other. Called back 2 days prior to arrival to confirm requests. On arrival, we found one room was smoking and the rooms were almost as far away from each other as you could get. The rooms were clean but cheap, and there is some effort to maintain them. There are "amenities" such as a pool and a broken basketball net but it appears that neither get used much. The area behind the motel with picnic tables and a bonfire gets used often. The desk staff was friendly. My elderly parents were staying in the non-smoking room, however the telephone did not work and they do not carry cell phones. They clearly were not comfortable with the accommodations and we chose to leave. I

yikes. Staff is rude (a definite language barrier- they only speak in Hindi and don't expect a smile!). This hotel is worth a $50 stay, but please don't pay more. Don't forget to get a fresh set of sheets and pillowcases on check in. I had a king bed room. Large, clean (except for the mold), AC worked well, some updates throughout. The pool was clear, although I did not get to use it. Mold on the shower curtain. Very basic type of place. They could do better with some customer service improvements and spring for a new shower curtain or some bleach. They use the thin ones you could get at the Dollar Tree. No where to walk (the pics online are misleading) and NO WIFI. They may have a router in their office, but it won't reach the rooms. My door didn't seal so the cigarette smoke from t

Not sure whats wrong with people giving bad reviews to this place. I almost canceled my reservation after reading all reviews and thank god I didnt canceled. Let me start with this, its not 5 star hotel and you are not paying for same. So keep expectations aligned to how much you are paying to stay here and which is most cheapest in Pocono mountains. Now about room condition, it was good I wont say excellent or best but good. Room were clean and everything from chairs to tables and carpet was clean. Though carpet is old and doesn't give you good vibes. TV table drawers were not opening properly because side rails were broken. Chair cushion could would have seen better days and need some updates. Bathroom were very clean and on par with other $150-200 night costly hotels(stayed in couple

You get what you pay for. Location is ok, fairy quiet for being right off the road. Pool was well maintained. Beds were decent. Shower was horrible. No pressure or hot water. Bring your own soap! Definitely bring cleaning supplies to wipe down everything in the room, it will need it. Fast check in and out.

We have never seen that ugly place in our entire life. The room, the beds, the bedsheets, the bathroom, the furniture, the telephone, the table lamps, the smell and everything else were in terrible condition, very old and destroyed and probably were cleaned last time a century ago. Most terrible experience in our hotel experience. We ended up leaving for another place in the middle of the night. Booking and other travel .com's should be aware of the condition and services they recommend. DO NOT CHOOSE THIS PLACE!!!