Smart Brickell Hotel

We thoroughly enjoyed our stay here. The reception staff was incredibly friendly and welcoming. The location is perfect for visiting Miami. The rooms were spacious and well-equipped. The kitchen was fully kitted with a dishwasher, oven, hob, microwave, and a large fridge freezer. We also had a washer and dryer even came with some laundry pods. Everything was in excellent condition, and we would definitely stay here again.

The apartment itself is well equipped but without any personal touches. ||Unfortunately, it wasn't very clean, especially the floor. ||The included breakfast is nice to have, but just extremely basic with not much choice. ||We had one technical issue, which was solved very quickly ||The location itself is good, restaurants and shops nearby. ||At present, I would not recommend the hotel due to the ongoing very noisy constructions across the street.

Good apartment hotel, just as excepted. Great location and building.

I strongly urge anyone considering a stay at Smart Brickell Hotel in Miami to proceed with extreme caution. This property advertises a “free cancellation” policy as long as you cancel at least 24 hours before check-in. I canceled my reservation a full week in advance, clearly within their stated policy. Despite fully complying with their cancellation terms, I have still not received my refund. What is even more alarming is the complete lack of communication and accountability. I have called the management office repeatedly — no one answers. I have contacted the front desk and the refund department multiple times — nothing. I have sent seven emails, left numerous voicemails, and made several follow-up calls. Not a single response. No acknowledgment. No update. No refund. This is not just

We had a fabulous stay at this hotel! The location is amazing, the room was very clean and beautifully designed, and everything exceeded our expectations. I especially want to appreciate the incredible effort the staff made to make my wife feel special on her birthday — it truly meant a lot to us and made our stay unforgettable. I highly recommend staying in this area: there are amazing restaurants and rooftop bars around Brickell, and it’s also not too far from South Beach, Miami. We would definitely stay here again!