SLS LUX Brickell

Had a great stay here once again. We arrived early from Charlotte and were able to get checked in. The front desk was super kind and friendly. The hotel is very clean and centrally located in Brickell. We really enjoyed spending time on the rooftop sitting by the pool and relaxing. Laz was amazing and so helpful throughout our stay. Everyone I encountered seemed genuinely happy. I would also like to thank Fritz, the front office manager, who was very helpful! This is an incredible property and I look forward to staying here again!

SLS LUX Brickell is, without exaggeration, one of the finest hotel experiences in Miami — and arguably the best in Brickell.||From the moment you arrive, everything feels intentional, elegant, and effortless. The property strikes a rare balance between luxury, modern design, and warmth. The rooms are impeccably designed: spacious, pristine, flooded with natural light, and finished with high-end materials that make you feel instantly at home — yet undeniably elevated. Every detail, from the bedding to the bathrooms to the skyline views, reflects thoughtful craftsmanship.||The amenities are truly world-class. The pool deck is stunning and serene, the gym is among the best you’ll find in any hotel (better than many private clubs), and the shared spaces feel exclusive without ever being preten

Hotel is great. Front desk customer service top notch just the housekeeping department needs work on.

⸻ Extremely Disappointing Experience – No Clean Sheets, No Support I stayed in an Airbnb unit (Room 509) located inside this hotel and paid over $600 per night. On the first night when I arrived, the bed sheets were very dirty. They had human hair and even blood stains on them. It was clear they had not been properly washed. I immediately requested assistance from the hotel, but they told me they were not responsible because the unit is managed separately as an Airbnb. It was late at night, and I tried to find a store to buy new sheets, but everything was closed. I had no choice but to sleep in unacceptable conditions. The next day, someone was sent to replace the sheets. The person did not speak English, which made communication very difficult. The sheets he brought from the laundry

Overall a great stay in an unbeatable downtown Miami location. The room was very spacious, clean, and comfortable, with a cozy bed that made it easy to relax. The staff were attentive and helpful—especially Kyrie B., who went above and beyond. While the hotel itself was excellent, the room felt a bit dated for the area, and being on the 5th floor meant some noticeable nighttime noise from loud cars outside. We ended up using a sound machine. That said, the location truly can’t be beat, and we’d still recommend it.