Roundup Lake Campground

BED BUGS. My family stayed 3 nights in rustic cabin #15 the first weekend of October. It wasn't until LATE on our third night that we noticed the cabin was infested with bed bugs. Our 1 and 3 year old were already sleeping. No one to contact or in the office until 9am. We spent all night searching for bed bugs and found them within all the WALLS of the cabin and under the bed. We were horrified. When we were finally able to reach someone at 9am at the office, they sent the cleaning staff to come inspect. Upon confirmation of the bed bugs, we were informed our stay would be refunded (the least they could do). We had to request, ourselves, to have the general manager come to speak with us. He simply offered us a comped stay for another time in a different cabin. NO WAY! We had to throw away

I was invited by my Lady her family has been apart of this community for a long time. Didn't know what to expect. I was blown away by the whole camp ground. People very friendly the hills on this property are amazing. Overall I want to get a spot at this site.

Overall, my family (4 adults; 2 small children, 1 senior) had a great camping trip at Roundup Lake Campground. From the time we got there the staff were super friendly, accommodating, knowledgeable and helpful. The grounds were clean and very well kept. My kids LOVED the fire truck experience and I noticed myself how enthusiastic and kind the staff were that were operating and organizing the rides. ||As are most resort style campgrounds, the sites were close together and didn’t give much space between sites. (However we had site N33 which had a huge open yard that some folks used for parking but was otherwise open). The fire pits being so close to campers makes me nervous but maybe that’s just me :) ||I can’t speak on the public restrooms or showers because we had a full hookup site and us

I cannot give enough stars for the service that this establishment provided to our large church youth group that stayed with them for 3 nights. The customer service they exhibited was beyond exceptional. The campground was clean and there were many different recreational activities to do. The cabins that we rented were clean and comfortable. The only complaint that I received from the youth was they would have liked to have spent MORE time at the campground doing all of the many activities that was provided. Thank you Roundup Staff for making this trip an enjoyable time. A huge thank you to Hannah and Jarrod who helped coordinate the reservations and answered the many questions that I had during the reserving process for such a large group. You made it so easy.

Friendly and helpful staff. The camping lots for rent are too few, but nicely kept. Those lots are too close to the road. Rather noisy. I very much enjoyed lounging at the pool.