Residence Inn by Marriott Bozeman

Only 1 working elevator and it's small and slow, no ice machine. Free buffet breakfast but it was picked over after 3 times trying they had a group of young boys who were running the whole time like elephants through hotel.rooms are decent size full size refrigerator beds were not bad either. Im handicapped and o lt had shower room available no bars in bathroom by toilet or tub, I almost fell 4 times using bathroom thank god were brought my shower chair .staff was nice. Nice patio with fireplace and grills. The view of mountains were breathtaking .this was a handicapped room how I have to clue higher cabinet shelves then normal and shower really see pictures also toilet ran no stop

Our room was very clean with all the amenities we possibly need. Its winter and a pandemic continues to march on. The staff were extremely nice, helpful and attentive to our needs. The measures to to ensure safe breakfast experience was appreciated. Everyone wore masks throughout our stay. The location is easy to get to and not far from down town. One staffer recommended a restaurant and it was spot on delicious! Thank you!

Couldn't get checked in early even though request was made through mobile app an hour in advance like it stated. Rooms were spacious but a lot of light under and around the door making it hard to sleep and thermostat is the type that won't allow you to run all night but switches to auto and our family likes it nice and cold to sleep better. No ice machine on floors, just in rooms which took about an hour to make any ice, pool is small but looked nice. Weight room was decent and actually had more than one treadmill so that was a plus.

The property itself was great, clean and good housekeeping. However Nicole at the front desk was not who I expect when staying at a Marriott. As someone who travels often, I was given the most unprofessional help I’ve ever experienced. It’s clear the hotel management did not give proper training and it is very disappointing to see the front desk sitting in the back ignoring phone calls while waiting for assistance.

This Hotel has a GM named Sherrill Morris that has an incredible amount of care and attention towards the hotel and each and everyone one of her guests. Her staff is always striving for excellence and doing what they can to make each person experience exceptional. Donna Lee (front desk), Troy and Ken (maintenance), Holli (front Desk) and Ashliegn (Night Audit) to name each individual that made our stay UNFORGETTABLE! Arriving we were happy to see the location across from major shopping centers and green grassy areas (behind the hotel) where we could enjoy some fresh air without going to far was always kept dog poop free! We were so happy knowing the grounds were clean because there are so many LAZY dog owners in this city that just leave messes everywhere. Parking was never an issue as