Renaissance New York Times Square Hotel

We were fortunate to have stayed at this location! The staff were extremely helpful providing exceptional service. Everyone was hospitable and caring. They were upgrading some area of the hotel, so one of the elevators was down, but it did not serve as a complication as staff were always present. Overall, great hotel in the heart of Times Square! Walking distance to subway stations and Broadway was around the corner along with Juniors! Although Times Square was lively, we were able to get great sleep after long adventurous days! Highly recommend

Positive: Housekeeping was on time and cleaned room thoroughly every day. Location of hotel good. Negative: From the ground, needed to take 2 elevators to get to rooms. Also, didn’t like that room windows had to be tinted in order to block views from adjacent office building. Showerhead was unable to change setting for how water sprayed out.

I stayed at three hotels in Times Square this time, and Renaissance stands out because of its people. *The staff at the ground floor are the heart of this hotel. They were dancing to the music and had such a vibrant energy that made us feel welcomed immediately. Pros: • Space: The room was surprisingly spacious—perfect for packing all our luggage on the last night. • Soundproofing: Despite being on the 6th floor, it was remarkably quiet. • Helpfulness: When our airport shuttle failed to show up, the front desk team went above and beyond to call a taxi for us. I can’t imagine getting this level of care at the Tempo hotel across the street. • The View: The 3rd-floor restaurant with wrap-around windows offers a stunning view of Times Square without the crowds. Cons: The hotel is a bit date

Stayed here for one night while we visited nyc for my wife's birthday. Young lady at the front desk was super nice and courteous. She checked us in promptly, asked us for the occasion and even gave us a complimentary upgrade to a suite on the 25th floor. Followed that up with a complimentary champagne bottle and waters. Room was nice, had a living room, two bathrooms. Excellent service and experience.

Stayed at the Renaissance Times Square. The location is considered “great,” assuming you enjoy exiting your hotel directly into a live-action obstacle course of tourists while politely declining hop-on hop-off bus pitches before you’ve had coffee. The room itself was perfectly fine, though mine came with a surprise welcome package: someone else’s leftover food smeared on the nightstand and a mystery guest’s personal shampoo still in the shower. Always nice to feel… connected to previous visitors. Be prepared for city noise at night and Olympic-level door slamming in the morning, especially when housekeeping begins their daily percussion performance just as you’re trying to sleep in. If you want to be in Times Square, this hotel absolutely delivers. Peace, quiet, and spotless attention t