Quality Inn & Suites Binghamton

Room was good and clean. Beds were comfortable. Breakfast was not good. Waffles, bread. And cereal. And coffee. My grand daughter had nothing to drink. They claim full Breakfast and fell very short on delivery.

Beds were comfortable but the bathroom sink was cracked there was a lot of rust around the tub overflow fixture, and the full breakfast was a joke! When I entered the hotel you couldn’t see the check in person because of high walls around the counter. We spent most of the night trying to find a happy medium between the room being too hot or too cold. Will not stay there again!

Stayed for 4 nights, meanwhile the housekeeper never came to my room and asked if I needed toilet paper/towels/wash clothes. Then the fire alarm kept going off and they said that they were just testing it but it went off for about an hour.the breakfast was ok just coffee toast apples cereal and waffles. I guess you really get what you pay for. Now the bathroom in the lobby was horrible. There were holes in the baseboards of the bathroom and then ceiling was discolored from water damage.

Extremely unacceptable stay. This property failed to provide basic hotel amenities. I was given five different rooms due to multiple issues, including non-functioning key cards, broken thermostats despite 20°F weather, inoperative TVs, and lighting failures. Most importantly, there was NO HOT WATER. After discovering only lukewarm water late in the evening, I reported it to the front desk. Staff attempted to resolve the issue unsuccessfully. A hotel charging guests without providing hot water is unacceptable. Additionally, vending machines were non-functional. This stay was an emergency stop due to road issues, and choosing this hotel over others in the Binghamton area was a serious mistake. I was forced to drink sink water because of the vending machine issue. I am requesting a refund

We Asked for the room to be changed from smoking to non smoking ( we reservation was made through a third party ) The front desk person told us that we don’t understand the policy and procedure. But he failed to explain them to us. When we asked for his name he said since we asked for his name we are not getting a room all together. As we left he screamed good bye to us in Spanish. This hotel needs to have psychological evaluations for the employees!!