Ozone Inn & Suites

The program director Mr Martniez, is rude, unprofessional and failed to and lied about submitting paperwork for a client moving out of shelter to egt furniture and the client's kids have been sleeping on blow up mattresses for 4 months because of this selfish guy that hangs up the phone and is lazy.

When I check in, the front desk said didn’t find my booking, I already paid the full payment through Expedia, but the front desk said only see my booking cancellation, he can saw that I have booked the Travelodge (the one next to Ozone Inn) before and cancel, of course I need to cancel it, because just 1 week before my trip, I received an urgent email from Expedia said Travelodge is unavailable, asked me to cancel the booking and book another one. But when I come to the site, I saw there are people inside the Travelodge, there are cars parked in their lot, I don’t know why it’s suddenly unavailable for other travelers. Also, I see the gate between the parking lot of Travelodge and Ozone Inn are open, the two motels are connected, they are in the same group. Anyway, suddenly unavailability

It’s a nice hotel to stay in. The peeps from the front desk were very helpful. Cleaning ladies were super sweet. We stayed there for 2 weeks and had to leave a day early due to family emergency. I must thanks all the workers in that hotel. I accidentally left my hat(that was given by my dead uncle) in our room. They were very nice about it when my boyfriend called. They even kept it in a safe spot and was ready to be pick up 4 days later when my friend arrived. The downside is that they don’t provide free breakfast. You can get it by the deli around the corner. The laundromat and dollar tree are also around the corner if you need anything. Also I must mention that Hispanic restaurant around that corner as well. The food was so delicious. Definitely would recommend this place if you are loo

The staff and the management make this place great. Stayed here a night under negative circumstances (flight cancelations due to heavy snow). These guys were able to get my family and I a couple of rooms at a decent price, when everything else was booked. The rooms were nice and clean and overall the hotel provided a solid safe stay. I normally would not stay here (Marriott Elite), but am thankful these guys were there to help us in a difficult situation! Keep it up!

By far this place is the worst hotel I have ever stay in. Horrible customer service, room was filthy and had a strong smoke smell. The entire hotel was supposed to be “smoke-free”. Bathroom sink faucet was broken, bathtub faucet was broken as well. We had a room with a King size bed and a sofa bed. When we opened the sofa bed the mattress was yellow and had at least three huge brown stains. Totally unacceptable. We also found some mold in the bathtub. The keys to our room stopped working the second day so since they couldn’t fix it we had to go all the way to the front desk to have our room unlocked everytime we would want to get in. Horrible experience, I would never recommend this place to anyone.