Miami Marriott Biscayne Bay

The excellent service of the staff here is truly remarkable. John at check-in was so kind! He recognized I was melting in the humidity and immediately got me cold waters. He was friendlier than any front desk person I can remember. Sylvia in the bar is lovely! Appreciate such a clean and safe hotel with great amenities.

We cancelled our JW Marriott reservations to stay here --- that was a great decision!|We originally booked with JW Marriott for our stay post cruise, after staying at The Marriott Biscayne Bay we cancelled our post cruise stay at JW and opted to return to this hotel and since then 2023--we have always chosen this location for any stay in Miami. Are there cheaper hotels in the area -- of course there are, but for our vacation, we wanted it great from start to finish ---and it was!||Why, Marriott Biscayne Bay you might ask? Let me share!||The people, the location, the service, the friendliness, the convenience of a breakfast, a lunch or dinner and a drink or two-- and the ability to help and understand our needs! ||I spend over 75 nights per year in a Marriott alone. The service along

Positive: The rooms were really nice. The view from the balcony of our room at this location was breathtaking. As soon as you walk into this hotel, it smelled so good. The smell was so calming simular to a spa aroma. Negative: I didn't like that there was not enough places within walking distance to get to a good restaurant.

As someone who travels nearly 270 days a year and spends most of that time in hotels, I’ve experienced housekeeping service all over the country—but I’ve never felt compelled to write a review until now. Leonarba, my housekeeper at the Marriott Miami Biscayne Bay, provided the most outstanding housekeeping service I have ever received. Her attention to detail, professionalism, and genuine care for her work truly set her apart. Every day the room was immaculate, thoughtfully arranged, and welcoming in a way that made a long travel schedule much easier. In an industry where great service can sometimes go unnoticed, Leonarba absolutely deserves recognition. Marriott should be proud to have someone representing their brand with such dedication and excellence. Thank you, Leonarba, for deliver

Beautiful hotel located in Biscayne Bay in Miami. Beautiful hotel and absolutely stunning views and amenities. Gym and outdoor amenities are stunning with beautiful views from sitting areas, pool, and gym. Service was a bit off as M lounge was haphazardly filled and breakfast on Sunday was an absolute zoo. Room service was hit or miss depending on the day. Towel service was missed on full set a few times. This hole has the capacity to be a four or five star with a bit of reenfocmenent of the basics. I would recommend and stay here again if the can nail the basics. I will say they had heavy traffic and might have been at capacity and looked to be doing their best to keep up.