Le Méridien Charlotte

Positive: "" Negative: For rhe price of this 4 state hotel I expected more. The room was clean but was missing items. No fitted sheet on the bed, only 1 washcloth in the room. And the hot water wasn't working in the shower. The staff didn't really seem to care when I told them.

Beautiful hotel in a great location. Room was updated and spotless. Every staff member we encountered was kind, professional, and went out of their way to make sure our stay was perfect. It’s clear that customer service is a priority here. I would stay again anytime.

I would not recommend this location. While the rooms look nice when you walk in there is a lot in disrepair - the sink clogged and the strainer was broken, most of the power outlets didn't work and the few that did, didn't hold the plug in. We stayed from Wednesday through Sunday and only got a cleaning on Saturday. None of the luggage carts worked, the wheels were bad on all of them. We were staying during a convention and the hotel staff were blocking the elevators to use for themselves even though there was a long wait and they were always full, often where not everyone could be taken. I don't like leaving bad reviews but I'm leaving this in hopes that management reads because this hotel is clearly mis-managed.

For a Meridien hotel, this one is dated and a little shabby as others have mentioned. Front desk was great and my room was clean. But if you are used to higher-end locations under the Meridien brand, this one is underwhelming. Edit: the minifridge in the room didn’t work.

This was our first time visiting North Carolina, and we were so excited for a mini family vacation. Unfortunately, our experience at this hotel was disappointing. At first impression, the hotel looked nice and clean. We paid over $600 for 3 nights, plus $25 per night for parking, so we expected a comfortable stay. The room looked decent at first, but when I took off my shoes, I noticed the carpet next to the bed was wet. Later, when my phone dropped, I found a straw under the bed, clearly showing that the area hadn’t been properly cleaned. The bed was okay and smelled neutral, but the bathroom had several issues: no trash can, and both the bathtub and sink drained very slowly. The TV remote didn’t work properly, which was frustrating. There’s no room service, and on the second night, we