La Quinta Inn & Suites by Wyndham Islip - MacArthur Airport

Decent hotel overall, some aspects were very good, while others fell short (6.9/10). Stayed 7 nights in April. Had to change rooms a few days in due to there being almost no hot water (I tried persevering but by night three it hadn't improved). The next room was better, but even then, one shower I had was lukewarm at best. Spacious rooms. Beds were very good. Bathroom is a good size, with good towels. Shower spray and water pressure are good. TV had a good selection of channels. Staff were very good. Breakfast was basic but good (for context, I'm satisfied with a bowl of cereal or some toast). I felt considering the size of the hotel that the breakfast options were surprisingly limited. Good size breakfast room. Parking was good. I would consider staying again, as for the are

Positive: Location and staff. Chief engineer was a great guy very nice and helpful as was the front desk clerk. Negative: No hot water and honestly in need or repair. Huge crack in the ceiling as well

This is our 3 rd stay. The first say was a disaster- 4 people - towels missing, body wash missing, the front seat had no staff”we ran out of it. Very nice gentleman at the pm shift. Second stay, there was a broken draw in the room, there was no hand soap and non of us was not able to take shower because the water was too hot- no cold water only hot!! Burn myself. Again pm staff and am staff very nice.|This stay was much better the found empty water bottle in the room, had extra towel from the front desk. This time my kids loved ego waffles and they had non this time and had no bananas.|They have good coffee. |Breakfast is ok on a very sweet side: syrio, bread, bagel, cream cheese and peanut butter (my favorite), yogurt, and mini muffins and mini danish, apple and oranges, 2-3 types of oa

I really enjoyed staying here and will return again when I visit home. The rooms are cozy and the memory foam mattress was comfortable.. The rugs in the room as well as some other decor needs updating but, I can live with it overall... The toilet mount was very loose in my room. I'll notify the desk to get that fixed for safety but once again, minor. There's are no USB outlets as well so bring your plugs. But, I can live with that as well... Lotion, and shower gel are supplied and that is a plus too.. See you guys again.

My husband and I have stayed here yearly for business, and this year was by far the worst experience we’ve ever had entirely due to the behavior of Steve at the front desk. Steve was extremely unprofessional, dishonest, and dismissive. We had multiple rooms booked specifically with king beds. He insisted this was not the case and claimed our room was booked as a double. We were forced to contact the individual who made our reservations, who confirmed directly with hotel confirmation that the rooms were booked as kings. Despite this, Steve continued to argue, lied about the reservation details, antagonized us, and even laughed off our concerns. His behavior was inappropriate, disrespectful, and completely unacceptable especially toward repeat guests who return year after year for business