Kelleys Island Venture Resort

Booked this stay before looking at reviews, some reviews did not sound very positive. After arriving we could not find anything negative about this place. Very clean rooms, staff open and friendly pool and hot tub in very clean, working condition. We had a great 2 day stay. Some previous reviews mentioned "bugs" yes there was some very normal lake insects but being a boater we are very familiar with lake insects. Some months can be worse than others. Get over it and enjoy this property. Great views, great staff and the well above condition of this hotel. If you brought your car over for your stay, parking can get a little tricky late at night but workable.

This place was such a disappointment. We have stayed here for years, but first time since new ownership. The pool is DISGUSTING, and has not been cleaned or updated for years. They are insanely understaffed. The girl at the front desk also cleans the rooms, is maintenance and groundskeeper. The landscaping is atrocious, and this is so sad as it used to be gorgeous. The price of this room is double what is used to be a few years back, which I thought meant some great updates and service. It was really sad as this was a complete gem back in the day. Please do something to make property what is used to be and give it the updates is desperately needs. This place and the staff here need support.

Before I write this review, I do want a preference by saying that for 15 years now my family has come To Kelly’s Island every single year and we have stayed in this resort for 10 years of those 15 years. This hotel is not the same as it was when it first opened When It first opened the owner seemed to have taken really good care of it, I remember there always being groundskeepers and maintenance people always constantly working on the beautiful landscape, cleaning and just overall providing comfort and cleanliness. The landscaping was so beautiful there was A spectacular garden where butterflies would nestle, and as you walk to the pool, it was like walking into a greenhouse. I don’t know how long the front waterfalls have not been running for, but that was always a staple to take pictur

Dirty rooms broken TVs looked out of room at 9:30 am before we wanted to check out no staff to get help dirty coffee maker. Broken bathroom exhaust fan worn out bed woke up sore. For the money not worth it

It served its purpose for the night. The air conditioner didn’t work. The volume on one of two tvs didn’t work. There were weeds everywhere on the grounds. The rose bushes looked sad. Stairs has a dip on top, cause safety issue. Deck on lake had hole cover by a rock which you can see on the IG pictures, another safety issue For the amount of money they charge, I guess I expected better. Greated with smiles by front desk workers. Clean on the inside of hotel. Pool chairs are worn and need replaced. I’d prob stay on the mainland next time.