Jackson/Cape Girardeau

Miserable experience. Had advance reservations through Best Western for 2 nights. Wanted to pay cash for both nights in advance upon check in. They would not accept that unless I guaranteed in addition to the cash at least $300 on my credit card - which I could not do. They refused to allow me to check in and I had to locate another hotel after 6pm at night. Then 3 days later, I see a charge for 1 night’s lodging pop up on my credit card that I had used to make the initial reservation. ||Thank you Hampton Inn in Cape Girardeau, they helped me out and was a wonderful stay. Best Western will not be getting my future business.

We stated one night on our way to Fort Smith Arkansas. I was pleasantly surprised by the cleanliness of the hotel. We were told it was recently remodeled. It was perfect on and off the freeway. My only disappointment was staying with several club traveling teen girl baseball and basketball teams. I'm not sure if I was more disappointed with parents or hotel. The girls were quite loud late into the night. In the AM, a mother was doing her daughters hair in the breakfast area. All in all a nice place. Maybe hotel could ask guests if they are with traveling teams. If not, put guests in rooms away from the young folks.

Wonderful staff!! However, there are some things we would have liked.......there was no pen or paper in the room. There was no housekeeping unless you asked for it (we stayed 6 days) I'm not a coffee drinker, tea being offered would have been great. Very comfortable beds, the suite was great! A guest information book in each room would be very appreciated. Didn't know we had to ask for housekeeping etc. Hours of breakfast, what channels available on the tv. Parking is great. Again, the staff was wonderful!

We googled BestWestern in Jackson, Mo, and it pulled up hotel. Googled mapped is in and when we got here it was a LaQuinta Inn. The pictures of a BW are still on the website. We were tired so we stayed. Now my back hurts from sleeping on a cheap mattress.

This hotel just opened 10 days ago! Brand new construction so it’s understandable that the kinks are still being worked out. Everything is bright and smells NEW! I suppose it’s a personal preference but I appreciate the fact that the full breakfast is not open yet and a hundred different hands haven’t touched my food or it hasn’t been sneezed or coughed on. Grab n go bags with options to fill more if wanted. Muffins, kind bars, orange or apple, small water bottle and a juice option as well. The pool is not open yet but again, is that a bad thing right now? Staff were friendly and accommodating. All it took was a phone call before booking the room to ask is your pool open or what breakfast options do you have right now, to find out so we weren’t surprised when we arrived and those things we