Hyatt Place Peña Station / Denver Airport

The overall hotel was clean and staff were very helpful. I like the security feature of having to use my room card to activate the elevator! That was unexpected but thankful. Breakfast was clean with a nice variety of foods. The shuttle driver was fantastic and very helpful. I would defiantly stay again!

Positive: Room was comfortable and a great size. The lobby set up was stunning. Negative: There was construction on the side of the hotel we stayed in. Additional charges to my card that I had to followed up on twice.

Outside of the Westin connected to the terminal, this is my preferred airport hotel at DIA - certainly at a reasonable price point bs Westin. Both van shuttle and train service (~5min walk) to get back/forth to airport. Also this is an upscale Hyatt Place - restaurant and bar have a very nice food and bev menu. Breakfast was standard. Front desk v friendly. Rooms/hallways quiet.

Hotel was nice but I had a terrible experience with being overcharged. I requested a late checkout. Their normal check out is 12:00 and the person at the front desk said as long as I checked out by 1:00 that there would be no additional charge. I had to leave the hotel on the airport shuttle at 1:00 anyways, so that worked perfectly for me. When I saw the extra nearly $ 90 charge on my credit card I called and they told me that housekeeping said I was there past 2:00 which was impossible because I was at the airport by that point. This can be easily verified by hotel cameras (and my name was on the 1:00 shuttle log) but the woman I spoke to on the phone told me that she could do nothing about it and it was very clear she didn’t care. She told me I could call back another day. Even tho

Very disappointed, needed a place to stay for less than 12 hours and was still required to pay for parking. I don’t know when hotels became so comfortable charging extra for parking as if they’re not charging enough for their BS fees. Also if i’m paying so much - WHY IS THERE NO BATHROOM DOOR ??? once again why are hotels skimping out on basic designs. I’m sorry I don’t want my bathroom air mixing with my bed room air. The “door” would not lock and actively opened as I used the bathroom. I’ve stayed at motel 6s nicer than this.