Homewood Suites by Hilton West Fargo Sanford Medical Center Area

This was our first stay at this Hilton Property and we stayed in room 203. At first glance the room was spacious and clean with a small kitchenette, full fridge, sink and microwave. The king size bed was comfortable as was the couch. the walk in shower appeared clean and the lighting in the mirror area was great. However there a few challenges with some of the accommodations. as the photos show, some poorly cleaned tile edges with dust and mold as well as some minor maintenance issues on yhe bottom of the doors which is odd. the worst however was to pool hot tub area. When I went on Saturday night, the pool water was cloudy and the hot tub was hot but and it was super foamy which should have told me not to get in. I tried anyway and within a minute.my eyes were burning from chemi

Professional Review – Hilton Brand, Fargo, ND||I recently stayed at the Hilton Homewood Suites, Fargo and, unfortunately, my experience was extremely disappointing and fell far below all expectations for a Hilton property. I had booked a two-room suite, anticipating the size and comfort typical of Hilton suites. However, the rooms were unusually small, cramped, and significantly below the standard suite size, making the stay uncomfortable. On the 4th floor, the floor itself vibrated noticeably while lying in bed, to the point that I could feel the bed moving.||There were only two luggage carts available for the entire hotel during both our arrival and departure. The designated luggage cart room was empty of carts, creating a significant inconvenience, especially for guests requiring assis

For the price compared to other hotels in the immediate area, I expected a much higher level of quality and care. Unfortunately, this stay fell well below what I would expect from a Hilton property. Check-in was poorly managed. There was only one person working the front desk during an obvious rush, resulting in a 25-minute wait time while holding our bags with nowhere to set them down. There were no luggage trolleys available at any point during our stay, including both check-in and checkout. The lobby and entryway were cluttered with luggage from other guests, making the experience stressful right out of the gate. The room had multiple cleanliness issues. The bathroom shower had visible hair, grime, and buildup that should never be present in a room that is supposed to be cleaned and r

Hotel has definitely declined since my last stay. When I was initially there a year ago everything was nice and clean. Unfortunately, this stay was not as pleasant. Room were dirty, everything from the fridge, the couch, bathroom floors, etc. Breakfast was mediocre and did not have any variety. There was no car port at the entrance of the hotel and on a windy snowing or even rainy day that really is a big help. Staff was super nice. Location was great.

Positive: Very nice room , hotel convenient off highway , very good breakfast with lots of choices , nice pool , hot tub , fitness center , outdoor courtyard with amenities was very nice Negative: Front desk staff was very sloppy , checking in and checking out , no employee ever stood up from the chair to help you , even making you wait to be served till they were done on their phone ( took 5 min to be acknowledged) .