Homewood Suites by Hilton Midland, TX

The hotel was nice and very clean, and the breakfast was good with plenty of options. The front desk experience was mixed. The girl who helped me was very kind and professional, and she made me feel welcome. But, the day shift guy at the front desk was the opposite rude and unhelpful and he don’t mind showing it , which really affected the overall experience. With better consistency in customer service, this hotel could be excellent.

Positive: "" Negative: Dinosaur TV

I really wish I had read the reviews before we booked!!! Our room was definitely not up to Hilton standards. Very dated. Frayed and dirty carpet and sticky floors. Torn fabric on the sofa. The towel bars by the kitchen and bath had been removed. The smell is not pleasant, like a mildew bath curtain or cheap cleaner. Housekeeping came to re mop which helped in the kitchen. Furniture was rusted or broken. Breakfast was OK at best.|Actually had the room that was on the review when I finally read it.

Miracle from housekeeping was very helpful. The sign in the lobby said the hotel will be undergoing renovations. The hallway and room are on the dark side. When we first arrived and walked down the hallway to elevator you could smell a sewage smell. It was an intermittent sewage smell throughout the day, even on the third floor where our room was located. It would happen in the morning, afternoon, and evening. Which also irritated my eyes. The front desk was advised. The hotel location is in a good location for walkability to Sam’s Club, HEB, dining, and nearby employers.

Although it is advertised as having one, there is NO GYM at this hotel. The front desk said that I should have known because it is stated as not having a gym on their website. This is not correct. The website clearly states that the hotel includes a fitness center. If you want to get a little workout in during your stay, do not stay here. For $300-400 per night, you should have something more than just TV through an antenna. You will not be able to select Netflix or easily access desired channels because there is not guide. You have to flip through the channels, which are only available though an antenna. Lastly, it is advertised, but charging $7.00 for parking is crazy. They offer no security or any other parking service, but you will be charged $7.00 for parking. I guess they are not m