Hollywood Gateway Inn

I'm still buzzing from our amazing stay at Hollywood Gateway Inn! 😊 Michelle, you're a gem! Her warm smile and genuine hospitality made us feel right at home. The room was a cozy, perfect for our family, and the location was absolute perfection - couldn't ask for better access to the port. And let's not forget the breakfast - it was lovely 😋. Our experience was truly great, and we'll be back if we come to this area. If you're looking for a place that feels like home, make sure to ask for Michelle!

Excellent location with easy access to nearby cities. There were numerous cockroaches in the balcony area that may have been removed. The room does not have water bottles, and it would be beneficial if breakfast hours could be extended until 10 am. Overall average for the money paid.

Not the worst hotel I've stayed in, but definitely near the bottom. Overall property does not match pictures. Grounds give off a "you're in a dump" vibe. Room is small and worn down, but surprisingly clean. Bed is very uncomfortable, like sleeping on concrete. Hallways all had strong odor of weed. Location is loud. Heard bad bumping car stereos at 2 am. No way would this be a repeat stay. Front desk clerk was nice though, so at least one positive.

Positive: The view was incredible from my room as it overlooked the Hard Rock Hotel with its amazing light show. Negative: One elevator was out of order.

The service at this hotel needs to be repaired. The front desk manager lacks customer service skills. I've made complaints and she doesn't come to any resolve. She makes it an if I'm the problem when I'm a guest staying at the hotel. When you don't know how to accommodate your guest and treat them well , you don't need to be a hotel manager. She needs some hospitality skills. The housekeeper enters the room when you aren't there. There is a lack of privacy at this hotel. Otherwise this is a beautiful hotel with great amenities. The customer service just needs some attention