Holiday Inn Express & Suites Orland Park - Mokena by IHG

Loved the entire experience. Hiccup when I checked in bc I booked with a third party but the third party called and resolved the issue. Took about 15 mins. Staff was competent, lovely, helpful. Room was quite clean. A bit dusty behind the beds where the headboard meets the bed-needs a good vacuum back there but overall wonderful. Wonderful free hot breakfast. Close and accessible to lots of local orland restaurants like Palermo’s, Fannie May, nice lobby, comfortable, feels safe. Perfect for families.

Amazing comfortable rooms and great customer service. The room was always perfectly clean and amazing breakfast. I hope to come back soon!

I stayed at the hotel and experienced A + service. From beginning with customer service, I was greeted as a IHG member. The front desk [representative named TIA] provided quality service from check-in to local recommendations of food spots. The room was comfortable and relaxing. The breakfast was a variety and good choices. I am pleased with my stay and would return and recommend for business and/or leisure. Thanks!

I want to start by recognizing two outstanding employees who truly made a positive impact on my stay. Sue at the front desk is absolutely amazing she’s a breath of fresh air. She is kind, welcoming, helpful, and genuinely represents the face of this hotel. From the moment you walk in, her warmth and professionalism stand out. Adam, who works second shift, is also fantastic. He provides great customer service, is very polite, and makes guests feel comfortable and respected. Both Sue and Adam are incredible and deserve recognition for their excellent service. There was a young lady who worked the following morning wasn't too warm but maybe it was just her personality. The rooms are very nice and clean, and the beds are comfortable, which made my stay restful. I also appreciated the nice-siz

Please never book this property. I had a reservation for last night for 2 nights. I couldn’t check in yesterday as I was traveling, we had a snow storm and we ended up getting a hotel for last night. I call them today to get my remaining night and they said it’s considered a now show and they cancelled my room but kept the money. So I paid and had a reservation, they used my room yesterday for another guest and they’ll used it again for another guest tonight but won’t give me my due right for my already paid remaining night. Now my family and I need to find some last minute booking so that we don’t end sleeping in our car!! They are taking my money but not providing services. What’s stealing it that’s not it. There are plenty of reputable properties to book with in the area but this isn’