Holiday Inn Express & Suites East Wichita I-35 Andover by IHG

Renovations are necessary at hotels but one that's goes on forever with no signs of progress is just an excuse to never fix things. We suspect this is the case here.||The pool is closed and apparently has been for months. One of the public restrooms on the first floor -- the ladies room -- is "out of order." The conference room is a jumble of tables and chairs. Fix those things and a few other obvious problems and I'd give this hotel a five-star review.||That's primarily because the room we stayed in was quite nice, clean and comfortable. The breakfast was really good too with a variety of food items, some of them even healthy -- unlike many other hotels.

Positive: Staff was very professional and nice. Breakfast was good Negative: The worn down rooms. Had to them twice air conditioning not working in room before finally moved to another room. Many think things broken in room. Spider crawling up wall. Drawer not stay in. Shower water came out so hard it hurt. Water everywhere

We were in our room for less than 8 hours, and I would have rathered slept in the car. We arrived to the hotel at almost 11pm, the first clue it was going to be a horrible experience should have been the luggage carts. All of the fabric was torn off, with threads just barely hanging on, it was dirty, and the wheels were so dirty you couldn't move the cart without some extra elbow grease to get the wheels to start spinning. The front desk was cluttered, dark, and not inviting in anyway. After just having come off of the highway for 5 hours, we were just ready to sleep. We rented a queen suite with a pullout bed for the kids. On our way to the room on the second floor, the sides of the carpet and the whole elevator was littered with trash and other various debris of types. The door to our r

Our beds are comfortable. Some of the outlets and lights did not work properly. The shower was good. The staff here is quite nice. The breakfast was OK. I would choose the cinnamon rolls. Check the apples, one of them was rotten. Looks like they’re working on updating it a little bit the decorations for Christmas were nice and the hallways were recently redone.

The bunk room was a nice thought but the room was kind of in disrepair. My kids found an empty Gatorade bottle under one of the twin beds, there was sticker gunk on the frame of one of the beds and the TV only had a DVD player (no actual cable or TV service) and the front desk had no DVDs to loan out. Why even have a TV at all? The TV in the main room had spotty service and dint work 1/2 the time. The king mattress felt like we were sleeping on a piece of plywood and will result in a trip to the chiropractor to fix the damage that one night’s sleep on that “bed” did. The hotel needs updating and some new mattresses or at least a mattress topper. Not a great value and pricey for the quality. Not a great breakfast either and the pancake machine wasn’t on/working and the sausage gravy ha