Holiday Inn Express & Suites Buffalo by IHG

5 stars for me. A very low rate for a night stay given today’s economy. Didn’t have a reservation and was expecting to pay $30-70 more than I did, It’s a very clean hotel, conveniently located next to I25 and I90. The guy working the front desk when we checked in was so nice and helpful. Even the guy working the breakfast bar was so friendly. Those two made it feel like a Bed and Breakfast compared to a regular hotel. The food was great for a hotel free breakfast; real gravy for the biscuits and gravy, Dannon zero yogurt, little omelets that were great. My bed was super comfortable and the shower got as hot as one could want. I’d stay here again.

Customer service was great! Ben made me feel welcomed. During my stay, the rooms were cleaned daily. Also, the hotel had incense throughout the whole building. Note: I don't know if this is the normal for this location or because of my occupation, but thank you! I enjoyed my stay.

Holy cow! Very clean, very nice, updated rooms. One of the best breakfast bars of any hotel I've been to. The staff are very professional and extremely friendly. Ben, at the front desk provided the best service I have ever had at a hotel. The breakfast attendant and housekeeping were all amazing. The leadership at this hotel is doing something right, because when I imagined staying at a Holiday Inn, my expectations were FAR exceeded! Great job! I will ONLY stay here anytime I'm coming through Buffalo!

We enjoyed our stay very much. The hotel was new. Very comfortable clean room. The bed and pillows were great! The staff was friendly and very helpful. the breakfast was delicious and had lots of options. The lighting in the bathroom was really good for a motel room. We would recommend this hotel to our family and friends. We will stay at a Holiday Inn Express again.

This is a super nice and clean hotel. We got in late, checked in in now time, and had a good comfortable night sleep. The complimentary breakfast is actually really good and expansive! Staff were very friendly and warm. Would highly recommend if you’re stopping through on your travels.