Holiday Inn Express & Suites Austin Airport East by IHG

I only stayed here a few hours before an early flight, but was super impressed. The rooms were spacious and super clean. Even though breakfast didn’t start until 5:30am, I still was able to take a few things to go at 3:45am when I left. I chatted with the night auditor for a few minutes and she spoke of how much she enjoyed her job, which says a lot! Finally, the shuttle was ready for us immediately which was super helpful at this time of day. Great experience!

I wish that there were ten stars because that is how I'd rate this property. My wife and I believed that our reservations were at a Holiday Inn Express at the Austin Airport. Since we could not locate an HIE at the airport, I went back to the Holiday Inn that I knew of just southwest of the airport. I gave the clerk my confirmation number and was told that we did not have reservations there and was sent to a Holiday Inn Express on the opposite side of the airport. When we arrived at that property we were again told that we did not have reservations there as well. I immediately called the IHG 800 number and explained that there must be a problem because our confirmation number wasn't for any IHG property and that we could not find a Holiday Inn Express at the airport. Whoever the guy w

Positive: The staff were kind and professional. We arrived at the hotel in the midnight due to flight delays. The staff helped to extend the charge out time so we can have a couple more hours sleep. The hotel was very clean and stylish. I will come back again. Negative: The shower was a bit weak, everything else was great.

We spent a couple of nights here. I don't know how old it is but it seems quite new. Everything is modern and the entire place was spotless. The room was excellent as were the breakfast options. The location is in a very quiet area and there's a gas station and mini-mart very close by. Rather than driving into Austin we chose instead to use Uber, which ran about $15-$20 each way but to us was preferable to finding parking and dealing with traffic in areas we aren't familiar with. The airport is just minutes away. The only thing we could be critical of was the air conditioner, which ran fine but couldn't quite get to the coolest temperatures we like for sleeping. Don't know if there's a lower limit or if it was due to the blazing heat outside. We'd definitely stay there again.

Solid 5/5 - Location was perfect, just what we needed to get in some sleep before a 5 :30 am departure. The airport was a quick 5 min away. The rooms were clean and modern and very roomy. Last but not least the 2 employees that worked night shift on 2/6/26 were awesome, made my check in so quick I don't think I've ever had such a fast and easy check in. I believe one of them was training so KUDOS to them. Will definitely be staying at this location from now on for my early flights.