Hilton Garden Inn Bozeman

This hotel is clean, the people are nice, but the beds are SO BAD. My brother just stayed here a couple weeks ago for a work thing and warned us that the beds were so uncomfortable. We were like, “yeah whatever he’s just being dramatic” and now that we’re here I regret not listening to him. I’ve been exhausted all day after a night of tossing and turning and I’m dreading sleeping here tonight. For $180/ night for a basic king bed room, you’d think that the mattress would be more comfortable. They’re hard and wobbly. I like this hotel for the location and the pool, but I can’t bring myself to stay here again since the main reason we’re here is to rest and we aren’t getting any.

The Hilton Garden Inn in Bozeman was the last stop on our trip through Montana and Wyoming. The area around the hotel is nice with plenty of restaurants and a gas station across the street. We flew out the next morning and the airport wasn’t too far away. The room had everything we needed. The fitness room was well appointed with weights and cardio machines. The breakfast buffet was nice although it is not complementary.

I often don’t leave reviews for chain hotels, because you often times know what you get. But after seeing so many low reviews, specifically about the staff’s attitude and manners, I decided to. Check in was easy, on the app the room wasn’t ready yet passed our check in time and the woman at the front was super kind and courteous and got us checked in. All smiles and positive attitude. Room was fine, nothing to brag about. On our way out the other woman at the front was super kind and held onto our bags after our check out so we can go check out the town. The shuttle bus to the airport left at 11:58 and we missed it. We got back and she was kind of enough to have the shuttle bus bring us back anyway even though it runs every hour. Shuttle bus drive was kind and funny. I’m sure everybody has

Positive: "" Negative: The hotel was under construction which we absolutely understand happens, but the construction closed down the wing with the pool and hot tub. We booked months ago and never received notification that the pool would not be available for use.

Very nice kept facility. Easy and convenient location. And Shirley is the kindest soul I’ve encountered traveling. Highly deserves a raise. Would return.