Harrah's Ak-Chin Hotel And Casino - A Caesars Rewards Destination

I genuinely cannot believe I am writing this. After running the Mesa Marathon and visiting family, I decided to extend our stay at Harrah’s Ak-Chin Hotel & Casino so my kids and I could enjoy the pool and relax. I booked and paid for what I clearly stated was a two-night stay at the front desk Saturday night. I was charged over $600 — which aligned with the nightly rate — and took possession of the room. The next day, while out enjoying our vacation, I received a call telling me I had to return immediately and vacate the room. Imagine being on vacation with your children and being told you have to rush back because the hotel gave your room away. The supervisor, Nataly, informed me that an online reservation made THAT MORNING took priority over a guest who was already checked in and paid. I

Great location and prices. Me and my fiancé stayed here for my birthday weekend. Friendly staff and clean rooms. We had a great time playing slots as well.

I really enjoyed my stay My room on the resort side was spacious and clean. I good walk from the front desk. The grounds are beautiful and the pool area was awesome. The swim up bar and the hot tub which was actually hot. I will be back.

It’s a nice hotel/casino situation happening here. Cleaner than most of the ones I’ve been to (especially the Vegas hotels) and doesn’t smell like stale cigarettes and beer anywhere except the smoking sections of the casino. The casino is a good size but not huge, which is good because you don’t feel trapped inside it like the ones in Vegas. Good air control though. Location wise it’s a bit “out there” but not so far from Phoenix to be uncomfortable. BEWARE THE SMELL OF COW POOP! Not kidding. Apparently the hotel is surrounded by farms, so if you go out by the pool you feel like you’re sitting in a pressure chamber of poop smelling air. The pool area is stunning, but I’m not sure I could hang out there long. Also I’d love some affordable coffee on premises. On a brighter note, the staff a

I went to celebrate my birthday, with some friends, who had a $ 100 comp for food, and they treated me to dinner. We were having a great time, until I went from one machine to another, I had to go to the restroom, and I know that I put my ticket on my left side of my coat, and when I returned to play a machine I put my players club card in the machine, and I was looking for my ticket, I couldn't find. I immediately went to security and informed a security officer, that I had lost my ticket of $ 200 and change, and Ms.Melinda Fischer started doing her job to locate my ticket, and I asked Her if she void my ticket so it couldn't be cashed, She then told me that she couldn't do it, and about that time Mr.Raven Fugate approached me and introduced him self,and He asked me if I wanted to pres