Hampton Inn & Suites Smithfield

honestly, the hotel was nice, there’s not too much to do, (considering the pool heater was just not there and it was freezing) but the breakfast was good and staff is nice. it would have been nice if we could pay for some stuff in cash but that’s only a slight downside. the room has two lamps that wouldn’t turn on though, but other than that it was fine.

Very nice room. Very clean, firm supportive beds with great fluffy pillows. Best sleep I had in years! Would definitely stay again.

We had one of the worst hotel experiences we’ve ever encountered at this Hampton Inn & Suites. We arrived around 2 a.m., exhausted from travel, and didn’t fully notice the condition of the room until the next morning — and what we found was completely unacceptable.||The room was filthy. Trash from a previous guest was left behind, and there were disturbing white liquid stains on the furniture and picture frames. The headboard looked damaged, with a large gouge or hole that had been lazily and poorly patched. The furniture was stained, the mirrors were grimy, and the floor was so dirty we didn’t feel comfortable walking barefoot. When we moved a chair, we found a stack of dirty linens shoved into the corner — something no guest should ever have to see.||The bathroom was equally appalling: h

It was so relaxing and awesome to have a smoking room!!!! It was so nice not to have to go outside to smoke. Thank you for continuing to offer smoking rooms.

This is a great hotel and the service was amazing! Rhonda took care of us from the moment we walked through the door. She did an amazing job!