Hampton Inn Seguin

I had a great stay at the Hampton Inn in Seguin, TX. Edwin at the front desk may have been the best desk clerk I’ve ever dealt with—friendly, informative, and genuinely accommodating. He set the tone for the entire stay. The free breakfast was good, and honestly every staff member I interacted with was awesome. You can tell they take pride in customer service here. I would absolutely stay here again and highly recommend this location.

We are Hilton Honors Silver members, and we usually like staying at Hilton hotels. This hotel was really terrible though. We checked in at about 5 PM. Noticed the lobby looked kinda dingy but hoped for the best (just staying one night). Went upstairs and first thing we noticed was a DEAD ROACH on the floor in our room. Also tables were sticky/dirty. Went downstairs and told the front desk they had 2 choices - get Housekeeping to give the room a deep clean or move us to another room. We were told that neither of these options were available - fully booked hotel and no cleaning staff on duty. I mentioned cancelling and moving to another hotel and the front desk lady said they had nothing available either. We had to wait for the lady at the front desk to call someone to report to wor

Positive: Cleaness in the room Negative: Breakfast was horrible morning front desk was not friendly at all

While they have tried to dress it up, the hotel is a little long in the tooth and worn. Check in process was great. Staff was friendly, helpful and wonderful.

Pillows pillows pillows. Stop taking flat pillows and folding them in half. They still suck. Buy new pillows! The room was clean. Good water pressure decent mattress. Pillows tucked. Staff was friendly and professional. Breakfast was standard with hot food options and the waffle maker.