Hampton Inn Long Island/Commack

I booked a 4-night stay starting on February 22 for my guest. However, due to a severe snowstorm, all flights to and from New York were canceled, and even normal ground transportation was prohibited because of a government-issued travel ban. We planned to travel to New York as soon as flights resumed so that we could still check in. Unfortunately, flights continued to be canceled, and our guest was only able to arrive after the original reservation period had already ended. We contacted the hotel as early as February 23 to explain the situation. We were told to call back the next day because the manager was not available. When we followed up again, the hotel informed us that the room charges could not be refunded because it was considered a “no show.” I explained that we were not even a

Positive: Decent size. Clean room. Located close to where we needed to be. Negative: No closet, you had to hang items behind a blind. No safe in room. We did nit get a cleaning and towel replacement on the 1st day. We called down to get more towels and got them ok.

Hotel is clean, in a safe area, close to a bunch of local restaurants. Staff friendly. Brought us extra towels within 10 minutes of calling the front desk. Stayed 2 nights and no issues. Would return and recommend.

One night stay for a weekend getaway trip. Very clean and quiet place. Friendly staff and safe area. Next to shopping (Costco) and dinning. Right off I -495 and the state drive way to the beaches. Just be careful when you drive in during late evening, the parking entrance area is a bit tight and dark.

Enjoyable stay. The room was clean and the front desk, very helpful. The hot cocoa station was very festive, but the breakfast was disappointing. The hot oatmeal warmer and "oven," were both not working. The walk-in shower's floor was somewhat slippery, although it had excellent pressure and hot water.