Hampton Inn by Hilton Odessa

They are under construction in the Lobby and 1st appearances do stay in your mind. However the room was renno’ed and nice. Tile floors need maybe a simple rug by the bed. But overall nice and clean.

I always stay at Hampton Inn. This was a disappointment. Room was dirty, not housekeeping dirty, but black feet from unmanaged carpet, aged shower dirty. The pool was gross, so we did not swim. The elevator was off for construction, so after driving 12 hours that day, we had to lug our luggage up the steps for the top floor. I have patience generally, but the lack of empathy from the desk agent and the filth of the room warranted the review. You can do better.

Positive: Front desk and staff very friendly. Hotel very nice and clean, rooms very spacious and clean. Hotel very quiet and peaceful, breakfast was good. Stayed 8/22 - 8/25/25. Negative: Everything good

Arrived after 10 hour drive in a huge U-Haul towing a car to find that half the parking lot was closed due to major hotel renovation which was not indicated on the web site when I booked. When I asked front desk how we were to park we got a “just park out back”. I had to demand she come outside with me to see what the issue was. She spoke to the manager who never came outside of the office to help address the issue with us face to face. The only help we got was from the construction foreman who moved equipment around and he asked permission from his boss for us to park in the middle of the construction zone around huge pieces of equipment. The absolute lack of concern by management for a customer who has been with Hampton Inn for years just astounds me. Management needs to do better.

It’s under construction and look like a mess. There’s no lobby or breakfast area. Instead they converted a room and put three tables in there. We walked in and there was no food like all the other places we stay at. Just some cereal and coffee.