GrandStay Hotel & Suites Valley City

We were there for a tournament and the pool and spa were closed all weekend for “chemical imbalance” seemed like they didn’t want a busy pool on a busy weekend. communicating with the daytime front desk staff was difficult as they were outside on smoke breaks frequently. We clearly made a poor choice staying here rather than the americinn across the street. We ended up checking out early as we would rather drive 1.5 hours than stay here another night. The kitchenette in the “suite” was poorly stocked and the dishwasher was supposedly full of clean dishes- I guess we were were supposed to empty it? The glasses had a haze from cleaning or were dirty. Drawers were dirty. Edit- appreciate the owner response. We were told the pool was closed specifically. Several other guests were told that as

It was our first time at a GrandStay hotel. We stayed one night. Our room was clean and quiet. Beds were OK. The room had a microwave and refrigerator. The morning breakfast had a good variety and the staff replenished the food very frequently.

$150/night and the floor was very dirty like it was never cleaned! Would have gotta a refund and left if we weren't so exhausted The breakfast was rubbery eggs, rubbery bacon and rubbery sausage! The couch was too low, hard to get up from! Staff didn't seem to care about our concerns! The bed also was very hard. I would not recommend staying here. 😒

We had a great stay here! We've now stayed at 3 hotels in town and this one exceeded our expectations. The rooms are clean, beds are comfortable, quiet overall, a nice pool, hot tub and fitness room. The breakfast area is large and offers several options. There are complimentary snacks in the lobby, which my kids loved! We'll definitely stay here again!

Have loved our stay so far. All staff have been super helpful and kind. From the moment we stepped in the building we've felt welcome, even our pup. Kids have enjoyed the pool. There is a workout room and guest laundry.