Extended Stay America Suites- Chicago - Burr Ridge

The hotel was nice; our room was clean. The breakfast is a joke, it was only muffins, granola bars, coffee and hot tea. When we checked out there was no one at the front desk and when we say "hello" someone calls out and ask if we were checking out and told us to put our room cards on the desk, no one came out to talk to us or even made sure we were turning anything in. I could have left with whatever and no one would have noticed it. I would not stay here again.

Positive: Location Negative: King room had cigarette smoke so had to move to a queen. Got up at 5:15 to find wife sleeping on bathroom floor since she was tossing and turning. Heater kept going off and on and noisy. Carpet was dirty

The location I'm staying at is amazing!! The staff are very attentive, helpful and always have a smile on their faces. I've been lucky to have such an amazing experience the several years I've been here. Only negatives are mostly recent. 1) Some people let doors slam all hours of day and night 2) People with trucks sometimes back the bed of truck over the sidewalk far enough it makes maneuvering a little bit harder. 3) A woman staying here with a very large dog takes them outside with no leash and NEVER cleans up after them, it's extremely disgusting 😑.

5-Star Review for Extended Stay America – Burr Ridge I had a wonderful experience staying at the Extended Stay in Burr Ridge. The location is excellent — conveniently situated near shops, restaurants, and major highways, making it easy to get anywhere in the area. The staff here truly make the difference. Everyone I interacted with was friendly, professional, and always willing to help with anything I needed. They go above and beyond to ensure guests feel comfortable and welcome. The rooms were clean, quiet, and well-maintained, providing everything I needed for a comfortable stay. I highly recommend this location to anyone looking for a great place to stay in the Burr Ridge area!

A simple, no-frills stay. Housekeeping is provided every two weeks for long-term guests, with towel exchanges available on request. Basic supplies like soap, shampoo, toilet paper, and tissues are provided. This location is better than some of its other branches, though still limited. The grab-and-go breakfast is mostly 3-4 high-sugar items with coffee, hot chocolate and tea. Think of it more as rental-style accommodation than a hotel. Supplies often run out and the vending machines frequently stop working. Still, I recommended it because the team is helpful, supportive and tries their best to assist guests.