Extended Stay America
Northridge, CA · Extended stay hotel
- Address
- Extended Stay America, 19325 Londelius St, Northridge, CA 91324
- Phone
- (818) 734-1787
- Website
- rapidhotels.com/ExtendedStayAmerica
Extended Stay America is a hotel located in Northridge, CA. It is one of 3 hotels listed in Northridge. Its 3.5-star rating is slightly below the Northridge city average of 3.8 stars. It ranks #3 among Northridge hotels by combined rating and review volume. There are 10 photos associated with this location.
Customer Reviews
The description is inaccurate there is no extended stay here This is an extended stay converted into section 8 housing ran by volunteers of American. There are numerous problems including mold and much worse. Stay away from this place
The staff here are disrespectful and rude. For people who say they're trying to help other people in need they're not really helpful at all.
The staff is very polite, accommodates requests timely. Very friendly. Housekeeping is friendly. Wish they had a dog park area, lots of dogs there. Hard to enforce the clean up of dogs, waste is visible. Homeless on side of building, area is sketchy. Didn't go out after dusk for safety reasons. Cable TV wasn't accurate on the menu. No automatic door opener for handicapped, saw a few folks struggle. Front "secured" door frequently broken, linnen frequently did not fit bed and old stains, cigarette burns and tears in blankets.. It needs updates throughout.. I think the staff is doing the best with what they have but the company needs to step up their game at this location. Gave 3 stars for the staff only.
My company booked me at this hotel and I read the reviews before, and not going to lie, I was a bit concerned. All the previous reviews do not hold any water. The staff was very helpful and friendly. The room was spotless, the bed was comfortable, and there was no odor in the room. The grounds were well kept and there is security on site. The breakfast had coffee, snack bars, oatmeal, and fruit bars - it wasn’t a dine in breakfast but it was perfect for on the go. I would stay here again and would recommend it to anyone.
I arrived and found bugs in the bathroom yuck! but my ratting improved thanks to the front desk lady she was very nice and understanding. She gave a better room in that room no bugs at all. Customer Service wise was wonderful. I only recommend that the management team reviews the locks for the doors. When we got to the 2nd Room I had to tighten the bolts because it was loose. Other than that I enjoy my stay.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.