Elm Tree Motel
Craryville, NY · Motel
- Address
- Elm Tree Motel, 1384 NY-23, Craryville, NY 12521
Elm Tree Motel is a hotel located in Craryville, NY. It is one of 1 hotels listed in Craryville. Its 4.2-star rating matches the Craryville city average of 4.2 stars. Based on combined rating and review volume, it currently ranks first among hotels in Craryville. There are 10 photos associated with this location.
Customer Reviews
The photographs on this website are inaccurate. I strongly advise against booking accommodations here. The rooms are unsanitary, and the bathrooms are infested with mold. I contacted the owner, who responded in an unprofessional and rude manner. She instructed me to leave the key outside the front desk, claiming that she would cancel the remaining days upon her return. However, she lied and refused to cancel after I requested that she cancel my booking once she arrived at the office and provided me with a confirmation number. During our phone conversation, she became verbally abusive, telling me not to interfere with her business. She abruptly ended the call. I believe that the owner lacks the knowledge and experience to operate a business effectively. The motel’s unsanitary conditions ar
Lilly is very friendly. The hotel room was clean, beds were comfortable. Had a small fridge and microwave. They had made some attempts to update it. It wasn't fancy but it got done for an overnight. They could do some more to the outside to make it more appealing. Worth $100 with limited options in the area.
Been there twice. Didnt post a review the first time. But it well deserves a good review for their hospitality. So thought about writing it this time. Lilly who is the owner of the place put all her effort in making sure that we enjoyed our stay. We are a family of 5. Got 2 rooms. Rooms and bathrooms were clean and tidy. Well kept. We were treated like a family. Love u guys.
Don't be fooled by the reviews on Google. This motel is the dirtiest place I've ever been to. The bathroom was filthy, with mold, shampoo and soap from other guests, and a bad smell. The floor was extremely dirty and everything is old. I don’t know how this place is still open; it should be shut down by health authorities. __________________________________ The owner of the motel replied. It doesn’t matter if it was checked before or not, the fact is the room should have been clean when I checked in. I’m paying, and I expect at least a clean and habitable space, no matter if the motel is new or old. If you're okay with living in filth, that’s your problem, but don’t expect paying customers to accept it. It’s your responsibility to make sure the place is at least clean. No one should have
I traveled from Germany to New York for my vacation and spent a week at the elm tree motel, there was a warm welcome, my room was very nicely furnished and offered everything you need. The surroundings are beautiful and the journey was pleasant. Directly opposite the hotel is a gas station where you can get everything for your daily needs. The room was taken care of properly and no wishes remained unfulfilled. It is highly recommended and I will be happy to come back.
Services
This listing is informational. Contact the business directly to verify credentials, services, and availability.