Econo Lodge Franklin

Upon arrival I was disappointed to see that, despite all online sites stating there was free breakfast, someone had put a label over the sign in the lobby stating "No breakfast". The room initially was fine. Upon closer inspection I found urine/feces on the wall by the toilet. Hair still clinging to the shower wall. The required smoke alarm was gone (seeming to be a common theme after looking at other Google reviews. I reported that to the local Fire Dept.) As well as a general state of mediocre cleaning. It obvious that cleaning staff only strives to clean where guest will easily see, neglecting much. My room, 229, was at the top of the stairs so I was treated to every conversation at the front desk and lobby area (where the owners seem to like to hang out like it's their living room) ech

Positive: Desk lady was nice Negative: Filthy bathroom hadn't been cleaned still had rag & soap from last guest floor towel wss wet trash in trash can smelled musty and moldy air conditioner filter looked like it was growing hair not to mention the people outside screaming until at 2 am I left

Lock doesn’t even lock to keep people from coming in and out of exterior door. Towels and bedding all stained. Walls are stained and dirty, bathroom was literally disgusting and had actually dirt in it-not just way outdated. I got in too late to realize what a dump this place was-one night was more than enough and the pictures are an absolute lie. Grossed out!

Awful hotel and awful booking company I went through Super.com. Was told Super.com needed an email sent in order to receive a refund, and the hotel is lazy and can't even do that. There was no hot water when we went, and they still wanted to try and charge a hidden $100 refundable fee. Um no, if you do not have hot water then I am not staying here with my children. They told me it was no big deal to get my refund back. I had to cancel my card because of the booking company. This place was terrible and the one hotel they sent us, had roaches and someone who broke into the hotel. Just terrible. This is definitely a live and learn to never ever come here or where they sent us again. You don't even deserve one star. Joke.

My husband had a work conference and we made the reservation through a third party for two nights. We arrived around 12am and during check in I was made aware of a 100 security deposit which wasn’t an issue just unexpected, and when I had questioned it Debbie responded very rudely and unprofessional. The room was scorching hot almost as if they were trying to kill bed bugs, there were cigarette holes in the blankets, the pillows had stains and hairs, stains on the walls, in the shower, the carpet was filthy, and we didn’t feel comfortable with our luggage in there so we took everything back to our car, avoiding Debbie due to previous experience and called the third party. As soon as we walked out, I got a mysterious charge from a separate merchant but definitely the hotel, and Debbie could