Days Inn & Suites by Wyndham Thibodaux

Room never got serviced even when specifically asked. I was refused clean sheets to make the bed myself as well as fresh towels. I found out from other guests that they found mold on their mattress and in the window sills. The lobby only ever smells like mildew and bleach and the rooms aren’t much better. The bed was the most lumpy uncomfortable mattress I have ever used. It ruined my back for the entire weekend stay. The front desk (when actually staffed with people able to do front desk tasks) was unhelpful and seemed to enjoy making peoples stay miserable with contradicting instructions between different employees and a clear disdain for their work. The day our tournament ended, the manager decided to take the day off (despite over half the hotel being blocked for this tournament and ev

We thoroughly enjoyed our stay. Michelle was absolutely wonderful. Her warm smile and friendly personality made everything worthwhile. The room was very clean and welcoming. The staff was good and made sure we had what we needed our entire stay. Again, thank you Mrs Michelle for being so kind and patient. You did a wonderful job.

We went with a group of friends for a Sporting event. Staff kept taking towels from rooms (without cleaning the rooms). In one instance, staff refused to give clean towels back and claimed they were out of towels. To this same friend, the front staff printed out a strangers review, gave it to the friend, and left a letter under her door regarding the review. Like I said, it wasn’t even her review but even if it was, this is so incredibly violating and creepy. Staff kept deactivating our room keys so that we could not access our room. We had to request nearly seven new room keys. This same thing was clearly happening to other rooms as we ran into a few people locked out of rooms and over heard other guest complaints. Staff then tried to tell us it was our fault that keys got deactivated

I recently stayed at the Days Inn in Thibodaux, and I have to say it was one of the most pleasant hotel experiences I’ve had in a while. From the moment I arrived, Michelle at the front desk made me feel genuinely welcome. She greeted me with a warm smile, checked me in quickly, and went above and beyond to make sure my stay was comfortable. The room was clean, cozy, and quiet — exactly what I needed after a long drive. But what really stood out was the customer service. Michelle was attentive, professional, and kind every time I stopped by the front desk. You can tell she truly cares about the guests and takes pride in her work. If you’re planning to stay in Thibodaux, I highly recommend this Days Inn and be sure to say hi to Michelle! She’ll make you feel right at home.

Positive: The hotel was clean Negative: The water in the bathroom wasn't hot, more like lukewarm