Candlewood Suites Building 38300

We stayed at the Candlewood it was fantastic GIA the manager went above and beyond. She and CeeCee checked us in. We arrived right after a snow storm. Our kids were exhausted and so was I. If your coming for leisure or if your coming for a PCS move or coming for class This the best hotel in Augusta. Breakfast is hot with a southern twist including pancakes every morning, eggs, sausage or crispy bacon. The housekeeping staff always stocked our room with soaps, lotions, and dishwasher soap. And left a nice welcome note for our kiddos. I will never stay anywhere else while in Augusta. Please remember tip house keeping they care! The laundry rooms are free and clean, you can rent out games, crock pots and blinders. Thanks again Gia and the entire team. I’ve lived all over the count

First of all the hotel itself is beautiful. Location is convenient . However professional and tact with some staff is questionable. There was a front desk agent laughing very loudly. Constantly. My room was located on the first floor at a respectable distance but I could hear her clearly which made it difficult to study. Housekeepers are friendly and work very hard. Although, whomever is checking room I assume Supervisors,.may need training or replacing. Linens from pillow covers were stained yellow, dirty had odor. Blanket was stained , mattress pad was filthy. I moved my stay off post . Not a pleasant experience. I questioned the housekeeping manager who cleay thought walking around the hotel for hours was more important bc I was brushed off.

This is my preferred place to stay in Augusta. You won’t find a better combination of room quality and service at this price anywhere in town. The staff is outstanding and consistently understanding when travel plans change.

I’d like to express some concerns regarding the housekeeping standards during my stay. The “light service” currently being provided seems to consist only of placing fresh towels on the sink, without making the bed or removing trash. At that point, it would be more practical to simply pick up towels at the front desk and take out my trash myself. Additionally, the regular room service has been subpar as well. It does not appear that the sheets have been changed in several weeks, despite my extended stay. While I understand that the hotel benefits from guaranteed occupancy through Army and U.S. taxpayer funding, that should not equate to neglecting basic housekeeping responsibilities or lowering service standards. I hope this feedback can be taken seriously and addressed appropriately.

Homey, clean and accommodating hotel on Fort Gordon. Our room was cooled down and very clean when we checked in. I love how they even give you a bag of popcorn for your stay. The pool was very enjoyable but had no towels. We easily managed to get some from the front desk. They have a borrow closet that you can borrow games or even a crock pot for long-term stays. Breakfast was decent. The only hot options were egg white omelets with peppers and bacon. They also had a pancake machine. The egg white omelets were gross, but the bacon was good. I thoroughly enjoyed our stay here and will continue to stay here the nights prior to my son's surgeries at the Augusta Burn Center. Having a nice place to stay gives me one less thing to worry about. Also, the location is great. You can literally walk