Best Western Refugio Inn

I recently stayed at Best Western Refugio Inn and overall, my experience was okay. The highlight of the stay was definitely the hot breakfast, which was a nice touch to start the day. However, there were a few downsides worth mentioning. Firstly, the property does not have an elevator, so guests with heavy luggage should be prepared for that. I encountered some issues during check-in due to my booking through Expedia, but the staff was quite helpful and called to resolve the matter promptly. One concern I had was with housekeeping. They knocked on our door at 9 AM while we were still asleep. When I declined their service, the housekeeper unnecessarily informed me that check-out time was at 11 AM. I believe it would be more considerate for housekeeping to wait until at least 10:30 AM befo

The room was relatively clean, some minor crack on floor tile and scratches on the bathroom door. The bed was a bit soft however, the pillows were nice. TV was very basic to channels selection.

Amazing staff , clean rooms, good breakfast , great service - they were all very kind and friendly. We left a gold earring in the room and called 2 hours later to tell them and they got it and saved it for us when we returned 2 days later . That’s great customer service and honest . We definitely will stay here often .

First I booked a room with a king, I got a room with double beds. Has a hard time understanding the person that check me in, after I had someone interpret for me, he said that he didn't have any available. The breakfast was aulful. Will not stay there again.

Super nice, friendly & helpful clerk who worked Friday and Saturday evening. Room was clean, it's on the highway but wasn't too noisy.